The Lead Dental Assistant is responsible for overseeing the daily operations of the dental assisting team, ensuring high-quality patient care and efficient clinical workflows. This role includes performing all standard dental assistant duties while also providing leadership, training, scheduling, ordering supplies, and administrative support.
Clinical Duties:
Prepare treatment rooms and patients for dental procedures.
Assist the dentist during various dental procedures, including restorative, surgical, and hygiene treatments and administration of nitrous oxide.
Sterilize and maintain dental instruments and equipment in compliance with OSHA and CDC guidelines.
Take and develop dental radiographs (x-rays).
Maintain accurate and up-to-date patient records and charts.
Leadership & Administrative:
Supervise and mentor other dental assistants; provide on-the-job training and performance feedback.
Organize daily assistant schedules and ensure adequate staff coverage.
Monitor inventory of dental supplies and equipment; place orders as needed.
Enforce clinical protocols and infection control procedures.
Act as a liaison between the dental assistants and the dentist or office manager.
Support the onboarding process for new clinical team members.
Customer Service:
Ensure a positive and comfortable patient experience.
Communicate effectively with patients regarding procedures, post-operative instructions, and oral health care.
Handle patient concerns or complaints professionally and promptly.
Skills and Attributes:
Strong leadership and team coordination skills.
Excellent communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Detail-oriented with strong organizational abilities.
Proficiency with dental software (e.g. Open Dental) is a plus.
Working Conditions:
Fast-paced clinical environment.
May involve exposure to bloodborne pathogens and bodily fluids.
Requires standing, walking, and bending for extended periods.
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