Job Description

Job Description:

Company Description:

McDonalds growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonalds will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonalds Global Technology is here to power tomorrows feel-good moments.

Thats why youll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, were digitizing the Golden Arches. Combine that with our unparalleled global scale, and were reshaping all areas of the business, industry and every community that is home to a McDonalds restaurant. We face complex tech challenges every day. But thats where our diverse and talented teams come in. Theyre made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonalds Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Role Overview

McDonalds is in the midst of a revolutionary change to modernize the restaurant network infrastructure through the Global Restaurant Network Transformation (GRNT) Program. We are hiring a Technical Product Delivery Manager to drive operationalizing and coordinating deployment across 90+ markets.

This role is ideal for someone who thrives in fast-paced, collaborative environments and enjoys being the glue that keeps complex work moving. Youll support a wide range of activities, with a growing focus on market engagement, sequencing, and scheduling.

This is a high-visibility, high-impact role at the core of a global transformation. Youll help bring structure and momentum to a complex, enterprise-wide priority, and play a key role in shaping how we power the restaurant of the future.

What You'll Do

• Serve as the central point of contact for managing and tracking market engagement activities and deployment scheduling
• Maintain tools and trackers to support sequencing and global deployment planning
• Coordinate with segment and market stakeholders to gather inputs, align on timing, and support readiness
• Support meeting and workshop planning (agendas, prep, follow-ups)
• Assist with program documentation, status updates, and tracking of action items, with a strong emphasis on execution support
• Identify and flag gaps or risks in planning to help the team stay on track
• Partner cross-functionally to support end-to-end coordination across multiple GRNT workstreams

Key Partnerships

This role sits at the center of a cross-functional effort and will require strong cross-functional collaboration and coordination. This role is designed to help connect the dots across workstreams, streamline engagement and keep the program on track, while empowering subject matter experts to lead in their areas.

• Global Technology Program Manager (GTPMO): Youll work in close coordination with the GTPMO, aligning on plans, tracking progress, and supporting execution based on core project management fundamentals.
• Communications Specialist: Youll partner with the Communications Lead to ensure the right messaging, timing and materials support the market engagement and scheduling work.
• Solution Architects & Technical Leads: Youll coordinate with Network Architects to understand solution readiness and market applicability. Youll help ensure technical timelines align with deployment plans and flag when gaps might impact sequencing.
• Restaurant Technology Engineers: Youll partner with Engineering Leads to understand infrastructure readiness and dependencies, ensuring deployment plans are grounded in operational feasibility and constraints.
• Data & Automation Team: Youll work with this team to ensure trackers and tools reflect accurate and comprehensive data spanning restaurant migrations to deployment project.
• Segment & Market Stakeholders: Youll be a key program liaison, helping the teams navigate the process from overall slotting and sequencing to specific market-level deployment project kick-offs through completion.

Qualifications

• 5+ years of experience in a technical program management, product management, operations or business support role
• Strong background in project tracking, stakeholder coordination and tool management
• Experience supporting technology or deployment-focused initiatives, ideally in a large/global organization
• Familiarity with scheduling tools and trackers (i.e. Smartsheet, Excel, Jira, Confluence) and collaboration platforms (Teams, SharePoint, Power BI, Grafana)
• Prior experience working closely with PMO and/or communications teams a plus

Who You Are:

• A detail-oriented, adaptable program manager who thrives on progress and clarity
• Someone whos not afraid to dive in and help connect dots, regardless of workstream or topic
• Excellent communicator, able to navigate across teams and communication channels with a proactive and collaborative mindset
• Able to manage competing priorities and timelines with a strong sense of ownership

Compensation

Bonus Eligible: YES

Long-Term Incentive Eligible: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is$129,800.00 -$165,490.00 per year.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds long-term incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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